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Privacy Notice


PRIVACY NOTICE

Thorp Music Pty Ltd ABN 52 000 402 013 (Thorp Music) is committed to respecting the privacy of your personal information. This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name "thorpmusic.com" (Thorp Music Site).

Throughout this Privacy Notice, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

Information collected
The information about you which we may collect through the Thorp Music Site includes any messages or comments you submit to us via the Thorp Music Site. This includes:

  • any details you provide to us as part of a payment process;
  • any messages or comments you email us which may include personal information such as your name and email address;
  • information collected when you participate in an online survey; and
  • your email address if you subscribe to our newsletters or mailing lists.

In common with many websites we may also collect aggregated information which tells us about visitors to the Thorp Music Site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the Thorp Music Site are most commonly accessed. This information is used by us to help to administer and improve the Thorp Music Site.
You may browse through information-only areas of the Thorp Music Site without providing any personal information to us. However, we may not be able to provide the full range of services through the Thorp Music Site if we are not provided with the information outlined above. Thorp Music respects the privacy of all current and prospective customers. If you do not wish to receive mail from us, please email unsubscribe@thorpmusic.com.

Cookies
Like many websites, the Thorp Music Site may use "cookies" which store some information on computers accessing the Thorp Music Site. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Thorp Music Site and customise the Thorp Music Site according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored. However, some parts of this Thorp Music Site may not function fully for users that disallow cookies.

Use and disclosure of information
In addition to providing our products and services to you, we may use or disclose personal information that we collect about you:

  • to provide you with promotional information - in accordance with privacy laws - about our products and services;
  • for administrative purposes including research, planning, service development, security and risk management;
  • where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in Thorp Music; or
  • to the extent that we are required or authorised by law to do so.

We may also share personal information with our related bodies corporate and with third parties. The types of third parties to whom we may disclose personal information includes:

  • service providers including organisations that provide archival, auditing, body corporate, consulting, debt collection, banking, marketing, advertising, mailhouse, delivery, recruitment, call centre, technology, research, utility and security services;
  • government bodies including courts and tribunals;
  • credit reporting agencies and credit referees, in accordance with privacy laws;
  • your executor, administrator, trustee, guardian or attorney; and
  • your agents, such as financial or legal advisers.

We may use and disclose aggregated non-personally identifying information collected through this Thorp Music Site as part of our process of constantly improving the Thorp Music Site and Thorp Music's services and products.

How we handle email and "Contact us" messages
Thorp Music may preserve the content of any email, or "Contact us" or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Thorp Music Site Privacy Statement. The message content may be monitored by our service providers or Thorp Music employees for purposes including trouble shooting, compliance, auditing and maintenance, or where email abuse is suspected.

Links
The Thorp Music Site may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security
We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Access to information
If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Thorp Music Site Privacy Notice, please contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.

Contact details
If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:

Contact Thorp Music
Email: info@thorpmusic.com
Phone: (02) 9544 3420 (Australia) or +61 2 9544 3420 (outside Australia) or (212) 658 9056 (USA)
Address: PO Box 6464, Tweed Heads South, NSW, 2486, AUSTRALIA.

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